Welcome to Emma Chaplin Heritage and Museum Services

What I offer

I offer consultancy services to museum, heritage and cultural organisations who need external knowledge and expertise to help them realise their potential.

I am an experienced, respected and knowledgeable museum professional who has worked in the sector for over 25 years. I am a former Director of the Association of Independent Museums (AIM), have a strong track record in consultancy and have experience of managing museums and collections in independent and local authority services.

I bring energy, a commitment to effecting positive change, a hefty dose of pragmatism and a wide network of contacts and expertise across the sector that I look forward to sharing with you.

Emma headshot

If you have challenges to overcome or opportunities to grasp, do not hesitate to get in touch.

How I can help

I work across the UK and have experience in supporting a broad range of clients from national bodies and government agencies to sector support organisations, large independent museums, community museums and heritage organisations of all sizes.
  • Strategic planning and review
  • Project development and project management
  • Partnership development
  • Critical friend
  • Facilitation and training
  • Conference/ event speaker

I regularly work with trusted associates and can draw on a wealth of knowledge and expertise from inside and outside the sector.

At AIM Conference
Making a presentation

Areas of expertise

Key areas of expertise include:

  • Business planning
  • Advocacy
  • Museum development
  • Collections development and review
  • Accreditation

And also, working to support organisations with heritage responsibilities when heritage is not their core business, examples include the Methodist Church, Royal Shakespeare Company, British Olympic Association.