Clients

I ran a successful consultancy business from 2009-18 which included clients such as :

Work carried out included project management, research, offering expert advice and support, development and delivery of bespoke training and resources, developing and writing policies and plans, options appraisals and service reviews.

What my clients say

"It was a privilege to work alongside Emma Chaplin as Chair of the Association of Independent Museums. Emma can be immensely proud of everything she achieved for the sector. No one has achieved more. Emma also developed AIM to great effect, and brought-on some great new staff. My life as Chair and that of the Board – during some testing times – was made an awful lot easier and more impactful because of Emma’s experience, extensive knowledge, ability to develop positive professional relationships, candour, approach, determination and good humour. Emma is a terrific and trusted colleague to have at your side."

Andrew Lovett

Chief Executive, Black Country Living Museum
Chair, Association of Independent Museums

"Emma worked with us at the UK Antarctic Heritage Trust to review our collections strategy and policies. She grasped the inherent complexities of our particular situation to create a workable framework for managing remote and sometimes awkward heritage and governance environment. Emma has deep knowledge, broad experience and an approach to issues which is pragmatic, based on strong ethical values and founded on an infectious curiosity. It was not only a pleasure to work with her, but she delivered an excellent outcome for us, which has sustained and informed our work ever since."

Camilla Nichol

Chief Executive
UK Antarctic Heritage Trust

“We have engaged Emma Chaplin as a consultant for a range of contracts from facilitating volunteer and collections development programmes, to delivering collections reviews. Emma is always easy to work with, highly reliable and makes a huge difference to the museums she works with. Emma brings expertise and a wide range of skills, both personal and professional, has superb experience across a range of types and sizes of organisations, and is always empathetic, realistic and practical in her support. Emma is a real pleasure to work with and I can’t recommend her enough!”

Claire Browne

Programme Manager
Museum Development East Midlands

“Emma worked with my team on a complex project which included an ambition to extend the use of our collections database and use it more effectively. Her considerable experience in collections management, along with pragmatism and encouragement to start a task no matter how daunting, helped build confidence and her humour helped get us through!”

Andrea Bishop

Director of Collections & Engagement
National Motor Museum, Beaulieu